Privacy Policy

Jiach Energy Solutions Private Limited (“JES”, “we”, “us” or “our”) operates https://www.jiachenergy.com. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you voluntarily provide when you fill in a form on this website, such as the Contact Us and Careers pages. Depending on the form, this may include your name, company name, email address, phone number, the product or service you're enquiring about, your message, and any file you choose to attach (for example a requirement document, drawing, or CV/resume).

We also automatically collect limited technical information when you browse the site — such as pages visited, browser type, and approximate location inferred from your IP address — to help us understand site usage and keep the site secure. We do not require you to create an account to use this website.

How We Use Your Information

We use the information we collect to:

respond to your enquiries and requests for quotations; evaluate job applications submitted through our Careers page; operate, maintain and improve this website; protect the website and our users against spam, abuse and fraudulent submissions; and comply with applicable legal obligations.

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

Cookies

This website may use a small number of cookies or similar browser storage to remember basic preferences and to understand overall site usage. You can control or disable cookies through your browser settings; doing so may affect some non-essential functionality but will not prevent you from browsing the site or submitting an enquiry.

How We Share Information

We do not publicly display or share the information you submit through our forms. Submissions are delivered directly to the relevant JES team inbox (sales, careers, etc.) to action your request. We may share information with trusted service providers who help us operate this website (for example, email delivery and hosting providers), under obligations to keep it confidential and use it only to provide that service. We may also disclose information where required by law, or to protect the rights, property or safety of JES, our users, or others.

Data Security

We take reasonable technical and organisational measures to protect the information submitted through this website, including transmitting form submissions over an encrypted connection and restricting who within our team can access enquiry and application data. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain enquiry and application information for as long as reasonably necessary to respond to your request, maintain business records, and meet legal or accounting requirements, after which it is deleted or anonymised.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below.

Children's Privacy

This website is intended for business and professional audiences and is not directed at children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. The “Last updated” date above indicates when this policy was last revised.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at [email protected] or through our Contact Us page.